USPS News Release

Rural Carrier Yvette Norman was delivering mail on her route one recent afternoon and stopped at a home on Warton Station Road to bring the customer a package. When she pulled up in the yard, she heard a voice yelling for help and went to investigate.
She walked and saw Mr. Houston, the resident of the home, lying on the ground, pinned under a heavy shelter roof that had fallen on him.
“Call 911!” he told her. Norman called and the operator told her to keep talking to him, which she did. She also walked to the end of the road and tried to wave somebody down. At the same time, the 911 operator instructed her to go back to make sure he was still responding.
“I was scared, because I didn’t know what was going to happen,” said Norman.
Houston told her he had been there nearly 30 minutes and his legs were getting numb and asked her to call his son, which she did. Two men from the town’s Rescue Squad arrived to lift the shelter roof off of Houston and enlisted Norman’s help to push a nearby dog house under it because the roof was so heavy.
Emergency workers arrived on the scene soon after, so she moved her vehicle to give them room to get onto the property and help further. Relieved that the worse was over and Houston was being attended to, she left to continue her route.
She said, “Mr. Houston told me I was ‘God sent.’ His legs were badly bruised but I saw him back in the yard working, so he’s better. I was just glad I heard his cry for help and was there to help him out.”
“An incident like this is typical of the mindset Ms. Norman goes to the street with every day,” said Postmaster Myra Lynn. “She cares about her customers and she’s fully committed. We’re lucky to have her.”
The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.