Loud noise, tall flame possible during routine maintenance, gas company says

Published 11:37 am Thursday, May 8, 2025

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From Piedmont Natural Gas

As a part of its ongoing work to provide safe, reliable natural gas service, Piedmont Natural Gas will perform routine infrastructure maintenance near 1908 West 5th Street in Washington, N.C. The work is expected to happen May 9–16, barring weather events that may impact the project timetable.

These operations will include the use of a flare stack (a large vertical pipe), which could produce a loud noise and result in a tall flame being visible to nearby neighborhoods and businesses. People in the area also may notice a whistling sound or the smell of natural gas.

Flare stack operation is a controlled process that will be managed and monitored by Piedmont Natural Gas personnel in cooperation with local fire department resources.

WHY: Piedmont’s No. 1 priority is safety – for its customers, its employees and the communities it serves. These activities are key to continuing Piedmont’s safe, reliable natural gas service and meeting the increased demand for natural gas.

WHO: Piedmont Natural Gas personnel and licensed contractors will be performing all infrastructure operations, as well as any necessary flaring operations. Local fire department resources also may be present.

WHEN: May 9-16

WHERE: Near 1908 West 5th Street in Washington, N.C.

About Piedmont Natural Gas

Piedmont Natural Gas, a subsidiary of Duke Energy, distributes natural gas to more than 1.2 million residential, commercial, industrial and power generation customers in North Carolina, South Carolina and Tennessee. Piedmont Natural Gas earned the No. 1 spot in customer satisfaction with residential natural gas service in the South among large utilities, according to the J.D. Power 2024 U.S. Gas Utility Residential Customer Satisfaction Study. More information: piedmontng.com. Follow Piedmont Natural Gas: X, Facebook.