Kay Hardison recently joined the Washington office of the financial services firm Edward Jones as a branch office administrator (BOA) trainee.

Hardison joins Dee Borrelli, a BOA in the office for 10 years.

The title of branch office administrator was adopted for this position at Edward Jones because of the wide range of responsibilities associated with the job.

“A BOA is not only responsible for the daily operation of the branch, but also must provide top-level client service and marketing support for my activities,” said Roy Parker, local financial advisor for the firm.

“On a given day, Kay’s activities could include processing client trade transactions, providing clients with receipts for money and securities, and assisting in the planning of seminars and special promotions,” explained Parker.

Hardison must successfully complete the firm’s in-depth training program within six months to graduate from the trainee designation into the position of BOA. The program consists of online modules that are grouped into study weeks. Each study week ends with a test; there are also mid-term and final exams.

Edward Jones provides financial services for individual investors in the United States and, through its affiliate, in Canada. Every aspect of the firm’s business, from the types of investment options offered to the location of branch offices, is designed to cater to individual investors in the communities in which they live and work. The firm’s 12,000-plus financial advisors work directly with nearly 7 million clients to understand their personal goals — from college savings to retirement — and create long-term investment solutions that emphasize a well-balanced portfolio and a buy-and-hold strategy. Edward Jones embraces the importance of building long-term, face-to-face relationships with clients, helping them to understand and make sense of the investment options available today.

Headquartered in St. Louis, Edward Jones ranked No. 4 overall in FORTUNE magazine’s 2014 100 Best Companies to Work For ranking. Visit our website at www.edwardjones.com and our recruiting website at www.careers.edwardjones.com. Follow us on Twitter @EdwardJones. Member SIPC. FORTUNE and Time Inc. are not affiliated with and do not endorse Edward Jones products or services.